We found the issue to be in an internal update relating to Meta AI chats. The issue has been resolved & an alarm put in place to catch similar issues quicker.
Posted Mar 21, 2025 - 14:11 UTC
Resolved
This incident has been resolved.
Posted Mar 21, 2025 - 14:10 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 21, 2025 - 13:57 UTC
Investigating
Some channels have problems receiving messages. We've found the cause, and are actively resolving it
Posted Mar 21, 2025 - 13:35 UTC
This incident affected: microservice (Instant Messaging Service).